Financial Support
Mortgages
- If you are struggling financially due to coronavirus and its impacts you should contact your mortgage provider. Some mortgage providers are offering reduced payments or a 3-month mortgage holiday, including for buy-to-let mortgages. Note that this does result in mortgage repayments increasing after the holiday so please consider this carefully and how it will affect you.
Loan repayments
- Some banks are offering help with loan payments whether this may be deferring payments for 3 months or waving late fees. You will need to speak to your loan provider to get this help.
Credit cards
- Some banks are offering payment holidays and increased credit limits or waiving late fees. You should contact the credit card provider for this help.
Renting
- The government are introducing legislation that means your landlord cannot start possession proceedings against you until you have missed rent payments for at least 3 months. They themselves should not pressure you to pay if you are in financial difficulty and after 3 months of missed payments, they should support you to stay in your home by agreeing an affordable repayment schedule.
Bills
- If you are in financial difficulty and cannot pay your bills you should speak to the relevant companies to workout a plan with them.
Summary
- For help with Mortgages, Loan Repayments and Credit Cards please speak to your relevant bank or buildings society or credit card provider.
- For help with rent please speak to you landlord or tenancy support officer.
- For help with bills please speak to the relevant provider.
- For impartial financial guidance please visit the Money Advice Service’s website. You can speak to an adviser through web chat, by sending your question via WhatsApp to +44 7701 342744 or by calling 0800 138 7777. The Money Advice Service’s dedicated page to coronavirus issues can be found here: https://www.moneyadviceservice.org.uk/en/articles/coronavirus-what-it-means-for-you#coronavirus-and-your-money
- The Printing Charitys Confidential, free helpline operates 365 days a year, 24 hours a day. For emotional, practical and financial advice when you need it, please call 0333 212 3534. You don’t need to disclose your name or which company you are calling from.